KELOWNA AND DISTRICT SOCIETY FOR COMMUNITY LIVING

POLICY AND PROCEDURE MANUAL INDEX

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Updated - Wednesday January 27, 2010
 

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PROCEDURE can be accessed by clicking
 

	Organizational
	Mission, Mandate and Vision Values Statement Governance Policy Code of Ethics  Entrance, Transfer, Increase and Discontinuation of Service Membership Services Policy Strategic Planning
	Service Recipients
	Confidentiality and Release of Personal Information Designated Decision Maker Food and Nutrition Gift Exchange Individualized Funding (IF) and Home Sharing Individual Service Planning and Monitoring Medical Appointments Monitoring of Service Recipients Personal Affairs of Service Recipients Pets in Residence Resident Care, Social Access and Visitors Seizures Service Recipient Rights and Consent for Release of Information Service Recipient Files and Record of Effects Service Recipient Finances Service Recipient In Staff Home Service Recipient Vacations/Travel Club and Out of Town Assignments Sexuality Sick Service Recipient Support Protocols
	Human Resources
	Alcohol  and Drug Attendance and Absenteeism Casual Call-In   Casual Job Abandonment   Cell Phones Criminal Record Check Discipline Discrimination Dress Code and Personal Appearance Policy Employment Compensation Employment Recognition Exempt Compensation Flextime and Bank Time Gratuities/Tips/Gifts/Loans Health Requirements Hiring Practice Illness and Disability Management Job Descriptions Orientation Overtime Performance Evaluations Personnel Files and Employee Information Professional Development Smoking Succession Plan Vacation Volunteers and Practicum Students
	Community Relations
	Donations and Fundraising Media Parent Council Research Policy Room Rental and Building Usage
	Administration
	Borrowing Equipment, Materials or Vehicles Business Cards, Letterhead and KDSCL Logo Usage Disposition of Obsolete or Damaged Inventory or Items Logging, Documentation, Communication and Administration Mail Sales Work Order and Invoicing Travel, Accommodations and Meals
	Finances
	Bank Accounts Policy Budgeting, Disbursements, Receivables, Signing and Spending Authority Business Decisions Contracts Credit & Credit Cards Credits, Layaways, Consignment and Trade-Ins Depreciation Discounts and Promotions Fee Pricing for Services and Products Investments Petty Cash Rent Subsidy
	Quality Assurance and Risk Management
	Quality Assurance  Outcomes Management Risk Management Accessibility Advocacy in the Service Area Abuse Behavioral Support and Intervention Guidelines Building Maintenance and Repair Complaints Documentation Conflict of Interest Conflict Resolution Policy and Conflict Resolution and Discrimination Procedure Damage and Missing Items Exit Interviews Exposure Control Plan for Blood Borne Pathogens Fraud and Corruption (see Waste Fraud and Corruption) Incident Reporting Information Technology Standards and Guidelines Internet/E-mail Usage Insurance Investigations and Legal Action Medication Administration Motor Vehicle Accident Reporting Occupation Health and Safety Committee Pandemic Influenza Plan Personal Care for Persons of Opposite Sex Privacy Production Protection from Violence in the Work Place Search Warrant Sentinel Events Shop Lifting Security Keys and Codes Policy Subpoena, Receipt of Theft Policy Transportation Universal Precautions and Infectious Diseases Waste Fraud and Corruption Workplace Violence Protection
	Emergencies
	Death and Dying Emergency Preparedness and Response Evacuation and Society Closure Injury or Medical Emergency Bomb Threat Earthquake Fire and Fire Safety Management Forest Fire Policy Gas Leak Missing Person Power Outage Snow Storm Emergency Policy
	Policy and Procedure Manual – Staff Signature